Great Bentley Surgery

Written by a patient

I phoned at 9am got a call back and had an appointment at 12 very quick and saw a very nice doctor

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Written by a patient

This Surgery is magnificent to the capabilities that the Government funding allows. They are helpful, pleasant and courteous. Our daughter was diagnosed with an awful lifetime disease 2 yrs ago and the surgery have gone above what anyone to could ask to always be there for us and accommodate Kelly's needs and continue to do so. Also making sure we, her parents, are okay as they appreciate how this illness affects all the family. We cant thank them enough.

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Dr Muir went through all current medication and explained what each was for. She is a great listener and shows a very caring way.

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The service is very patient centred and in general by all staff from reception to GPs you are treated with respect, dignity and care. I feel that the medical staff encourage me to take control of my own health. They involve me in all aspects of my health and well being. Only negative is the appointments system and availability- but I guess thats a problem in all practices across the country. -Love the EMIS, system for booking, apts. Please bring back the 'Memo' service for quick queries.

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Professional staff who always involve me in my treatment.

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